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National Assembly
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of the Republic of Bulgaria
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Parliament adopts rules for online intermediary service providers at first-reading
24/09/2020
"Times New Roman";mso-bidi-theme-font:minor-bidi">The Parliament adopted amendments to the Law on Electronic Commerce at first reading by 105 votes “in favour”, zero “against”, and 1 abstained.
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"Times New Roman";mso-bidi-theme-font:minor-bidi">Those amendments ensure the implementation of Regulation (EU) 2019/1150 and measures in case of violation of its provisions. The changes will affect online intermediary service providers, online search engine providers, as well as business users of services provided by online intermediary service providers and online search engines.
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"Times New Roman";mso-bidi-theme-font:minor-bidi">The Regulation introduces a set of binding rules for online intermediary service providers, regarding unfair commercial practices and out-of-court dispute settlement. The Regulation includes requirements for the general conditions of online intermediary service providers; rules and deadlines for restricting, suspending and terminating services to a business user; and requirements related to specific contractual regulations. There is an obligation to provide an internal complaint handling system, as well as mediation-related rules and obligations.
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"Times New Roman";mso-bidi-theme-font:minor-bidi">Small businesses providing online mediation services are exempt from the internal complaint handling systems requirement and from the obligation to specify mediators in the general terms and conditions.
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